LEGAL · MEDICAL DISCLAIMER

Medical Disclaimer

Effective date: 13 November 2026 · Read this before using any information on this site.

1. Independent, non-clinical service

We are a navigation and coordination service. We are not a hospital, clinic, physician practice, telemedicine provider or pharmacy. Nothing on this site — including our guides, fee benchmarks, FAQs, videos, social media posts and sample documents — constitutes medical advice, diagnosis, treatment recommendation, or a substitute for consultation with a licensed physician.

2. Always consult a licensed physician

You should always consult a qualified healthcare provider with a full understanding of your symptoms, history and circumstances before acting on any information, including information obtained from this site or from a physician you have met in China. This applies in particular if you are pregnant, have a chronic condition, are taking medication, are preparing for surgery, or are considering herbal or traditional Chinese medicine alongside conventional treatment.

3. No guarantee of outcome

No content on this site, and no communication with us, can guarantee a diagnosis, a treatment result, a cure, a waiting time, a hospital admission, a price, or a visa decision. Clinical outcomes depend on the individual patient, the condition, the institution and the treating physician — all of whom are outside our control.

4. Prices are benchmarks, not quotes

Fee figures published on this site are benchmarks compiled from publicly posted prices at the time of writing, with the source indicated. Hospitals adjust fees, and a price shown here may not be the price charged on your date. Your binding price is the one in your written quotation, and the hospital's own invoice is the binding amount for hospital fees.

5. Visa, entry and customs information

Entry rules, visa-free policies and customs treatment of medicines change frequently and are applied by consular and border authorities. Our information is a planning aid and is not an authoritative source. Verify every entry, visa and customs requirement yourself against the official embassy, consulate and customs authority before you travel. We accept no liability for entry refusals or for medicines being detained, refused or confiscated at the border.

6. Herbal medicines, granules and interactions

We do not supply, dispense, recommend or handle any medicinal product. Chinese herbal formulas are prescribed by the licensed physician who sees you and dispensed by the licensed hospital pharmacy. Herbal medicines can interact with conventional medication; any question about interaction must be put to the prescribing physician and to your own physician at home.

7. Records translation

Document translation is an administrative service. A translated brief is a reading aid for a Chinese-speaking physician and is not a diagnosis. Original records always prevail, and any discrepancy is resolved by the treating institution.

8. Scope of our coordination

We arrange, accompany, translate and document. We do not perform examinations, administer treatment, speak on behalf of you before a physician, or make clinical decisions on your behalf.

9. Emergency

In an emergency in China, dial 120 for an ambulance, or 110 for police. Do not wait for us. Our coordination hours are not emergency hours.

10. Accuracy and updates

We review this site's content on a rolling basis, but medical and regulatory information can become outdated without notice. Where this site conflicts with an official source or with the treating institution, the official source prevails.